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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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William Zila

June 12, 2026

5  out of  5
rating by William Zila
"Answers the phone right away!"
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Liz Rich

June 11, 2026

5  out of  5
rating by Liz Rich
"Donovan has repeatedly taken time with me to review my policies, find savings, answer endless questions. He never refers me to read the website or look at my policy. He just takes my call or email and gets back to me. We have been with Brad Jacobson for the last 30 years!"
We responded:
"Thank you for the kind words. Long time customers like you are what we love. We appreciate the opportunity to earn your business and look forward to working together in the future! "
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Rebecca Decker

June 9, 2026

5  out of  5
rating by Rebecca Decker
"Donovan was extremely helpful and spent plenty of time with us and answered many questions that we. We ended up going with State Farm insurance after being with PDCM as an agent for 15 years. Donovan is amazing at his job"
We responded:
"Thank you for the kind words Rebecca! We appreciate the opportunity to earn your business! "
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Robin Nichols

June 5, 2026

5  out of  5
rating by Robin Nichols
"I have been with Brad Jacobson/State Farm Insurance for 19 years and have recommended him to anyone I knew who was looking for an insurance agent. I have found the entire staff to be very professional and helpful throughout this entire time."
We responded:
"Thank you for the kind words Robin! We appreciate the opportunity to earn your business! "
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Ward Stubbs

May 18, 2026

5  out of  5
rating by Ward Stubbs
"Brad and the entire staff are responsive, professional, and personal. They have been our agent for many years and we've always had great service!"
We responded:
"Thank you for the kind words Ward! We appreciate the opportunity to provide for your Insurance and Financial Needs. "
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Jordon Payne

May 17, 2026

5  out of  5
rating by Jordon Payne
"Lisa does great work and is super easy to work with when I was having issues!"
We responded:
"Thank you Jordan! We appreciate the opportunity to earn your business and provide for your insurance and financial needs! "
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Tammy McDermott

May 7, 2026

5  out of  5
rating by Tammy McDermott
"Dianne answered all of my questions and was very patient with me while figuring out what I needed!"
We responded:
"Thank you Tammy! We appreciate the opportunity to earn your business!!"
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Emily Luttrell-narigon

May 5, 2026

5  out of  5
rating by Emily Luttrell-narigon
"They are very responsive to our needs. We have worked with them for several years, and we have had no issues. Very friendly as well."
We responded:
"Thank you Emily! We appreciate the opportunity to earn your business! "
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Ema Osman

April 6, 2026

5  out of  5
rating by Ema Osman
"I have been with Brad for a long time,. The office staff are great people to work with. I have never called once with any questions that were not addressed immediately."
We responded:
"Thank you for the kind words Ema. We appreciate the opportunity to earn your business!! "
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Bill Roths

April 2, 2026

5  out of  5
rating by Bill Roths
"Brad and his employees have been great to work with including getting my new car insured in a matter of minutes."
We responded:
"Thank you for the kind words Bill!! We appreciate you and the opportunity to earn your business! "
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Jody Streicher

March 4, 2026

5  out of  5
rating by Jody Streicher
"I have had Brad as my insurance agent for nearly 30 years (since he first started with State Farm) and he has my utmost trust. He has helped out with ensuring I have appropriate coverage and keeping my premiums low. His staff is always prompt in answering my questions."
We responded:
"Thank you for the kind words Jody! We appreciate the opportunity to provide for your insurance and financial needs. "
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John Smith

February 26, 2026

5  out of  5
rating by John Smith
"The people I've dealt with in the office have been friendly and helpful. We've been satisfied with the service and have been long time customers."
We responded:
"Thank you for the kind words John! We appreciate teh opportunity to earn your business!!"
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Peter Komendowski

February 18, 2026

5  out of  5
rating by Peter Komendowski
"I walked in to try to find out how I could reduce my auto insurance rates. When they checked my policy they told me my next billing had a 23% premium reduction. Mission accomplished!!!"
We responded:
"Thank you Peter! We appreciate the opportunity to earn your business! "
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Mike Llewellyn

December 4, 2025

5  out of  5
rating by Mike Llewellyn
"Working with Brad Jacobson at State Farm Insurance has been absolutely invaluable for our condo association. Brad has guided us through every step of the process to secure the best and most reliable insurance plan for our community. His professionalism, responsiveness, and dedication truly set him apart. We couldn’t be more grateful for his expertise and support. Highly recommended!"
We responded:
"Thank you Mike! We appreciate the opportunity to earn your business! "
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Orlin Riggins

November 20, 2025

5  out of  5
rating by Orlin Riggins
"Brad has been fantastic to work with. If I have questions or don't understand whats going on Brad will make sure that I get it. My brother passed away recently so Brad helped me get through the beneficiary process. I have my home and soon 4 vehicles to insure until I can sell one. He has helped me out a lot."
We responded:
"Thank you for the kind words Orlin! We appreciate the opportunity to provide for your insurance and financial needs!"
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Robert Turner

October 23, 2025

5  out of  5
rating by Robert Turner
"Had questions about our policy and was extremely pleased to receive an email response quickly from Dianne Laures with answers for my questions, even though my original request was sent late in the day. Excellent service!"
We responded:
"Thank you for the kind words Robert! We appreciate the opportunity to be of service! "
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Jinny Grimm

October 20, 2025

5  out of  5
rating by Jinny Grimm
"I was transferred to Brad Jacobson's State Farm office when my State Farm representative retired. I went for an office visit to go over my policy's and then upgraded my policies. Not quite a month later I hit a deer with my car and Brad helped me find a reputable car re-builder. I went for an estimate and made an appointment the same day to get my car repaired the following week. My car is currently being repaired. Brad has answered all my emails, (even on the weekend), and helped me every step of the way with any questions I had. I'm very happy with my experience as it was painless and everyone was so nice from Brad's office to the car re-builder place of business. Thanks again."
We responded:
"Thank you Jinny for the kind words! We appreciate the opportunity to earn your business and look forward to continuing to work together! "
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John R. Dunlop

October 11, 2025

5  out of  5
rating by John R. Dunlop
"I’ve been using Brad’s office for all of my vehicle insurance for years. They are extremely easy to work with and answer all questions I have promptly. I have recommended them to friends and I would highly recommend them anyone!"
We responded:
"Thank you John. We appreciate the opportunity to be earn your business and look forward to continuing to work together. "
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ahrensjeremy

October 2, 2025

5  out of  5
rating by ahrensjeremy
"Mike White was very helpful in getting insurance set up on a boat I'm picking up soon in another state. He's been very responsive and informative, and has made sure that I've got the proper coverage I need to pick up the boat and tow it home."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help and appreciate the opportunity to earn your business!"
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Allen Sego

September 26, 2025

5  out of  5
rating by Allen Sego
"Needed support to set up State Farm Account and to place 2 orders for Ting Electrical Devices. Info and site help worked perfectly. Thank you Lisa."
We responded:
"Thank you Allen! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to earning your business in the future! "
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Curtis Mac

September 15, 2025

5  out of  5
rating by Curtis Mac
"Brad and his staff explain coverage thoroughly and will find a way to make it fit into your budget. Customer service is GREAT"
We responded:
"Thank you Curtis! We appreciate the opportunity to earn your business and thrilled you have had a great experience with our office! "
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Karen H

August 12, 2025

5  out of  5
rating by Karen H
"Lisa is a very big help when I need a question answered. Greatly appreciate her knowledge."
We responded:
"Thank you for taking the time to share your thoughts! We appreciate the opportunity to earn your business. If you ever have any questions or need assistance, we’re here to help!"
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Nicolas Landmesser

July 17, 2025

5  out of  5
rating by Nicolas Landmesser
"Very helpful staff that responds quickly to questions!"
We responded:
"Thank you Nicolas! We appreciate the opportunity to provide for your insurance needs! "
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Kimberly Davis

July 17, 2025

5  out of  5
rating by Kimberly Davis
"Brad Jacobson and his staff are great! Besides the fact that they are Panther fans and great supporters of UNI, Brad and his crew have done a great job helping protect our family. From making sure we have the right amount of coverage, to being there for us when we need them. They are quick to respond and always ready to help! It is so great to have someone you feel that you can trust and know they are on your side. Much Appreciated!"
We responded:
"Thank you for kind words Kim! We appreciate the opportunity to earn your business. Go Panthers!!"
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Deaver

July 11, 2025

5  out of  5
rating by Deaver
"Staff were very responsive to my questions and needs. Agent Brad Jacobsen Provided excellent advice and walked through the process effectively and efficiently."
We responded:
"Thank you Dave. We appreciate the opportunity to assist you with your Insurance needs. We are looking forward to working together! "