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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

jacob abbas

May 19, 2023

5  out of  5 rating by jacob abbas
"Parker did a great job getting me and my fiancé taken care of with our renters insurance! Loved working with him, made it easy!"

McKenna Reding

May 12, 2023

5  out of  5 rating by McKenna Reding
"Our agent, Parker Schnell provides great service! I am a recent college grad, so this is my first time on my own insurance plan and Parker is always so helpful and patient to answer any questions I have."

Bob Huber

April 28, 2023

5  out of  5 rating by Bob Huber
"Donavan was extremely responsive. Could not have been happier."

Jaydon VandeNoord

April 18, 2023

5  out of  5 rating by Jaydon VandeNoord
"I recently transferred over to this agency and Parker reached out to me right away! He was very knowledgeable and helpful. Great service!"

Susan Quam

April 14, 2023

5  out of  5 rating by Susan Quam
"When I first came to State Farm, I was coming from a horrible insurance experience (beware of skeleton policies and scams). Susette was especially helpful and patient with me. Any time I have had a question or I don't know what to do, Susette has helped me. When I had an accident and freaked, Susette calmed me down and walked me through it. I wouldn't recommend anybody but Brad Jacobson State Farm!"

Keaton Boyle

March 2, 2023

5  out of  5 rating by Keaton Boyle
"Super professional office! I worked with Parker and he provided me with great service! Would definitely recommend Brad Jacobson!"

Ben Kelly

February 28, 2023

5  out of  5 rating by Ben Kelly
"Parker is always a great help with any concerns or new policies I have and want!"

Austin Reynolds

January 23, 2023

5  out of  5 rating by Austin Reynolds
"I was helped by Parker Schnell and he did an awesome job of helping me with all my needs! I would highly recommend him as he is my go to guy for insurance! Thanks Parker from State Farm!!!"

Kevin shettler

January 16, 2023

5  out of  5 rating by Kevin shettler
"I work in the insurance industry and recently had a customer move to Iowa and I needed some documents in a timely manner. Sawyer did a wonderful job in getting back in touch with me and displayed excellent communication. Thanks again Sawyer."

Jon Voigt

December 5, 2022

5  out of  5 rating by Jon Voigt
"My longtime agent retired and I was transferred over to Brad Jacobson State Farm because his office is in the same town. Its been over a year now and he and staff have not missed a beat. I couldn't have been more happy with the service I was getting with my first agent so to get the same exact level of service and professionalism has been great. If you need an agent Brad and his team are as good as it gets."

Sherrill Stubbs

November 18, 2022

5  out of  5 rating by Sherrill Stubbs
"Today I switched my insurance to State Farm, Donovan Holterhaus assisted me. He saved me a lot of money and was friendly and thorough. We did car insurance and homeowners and it was easy and fast. I should have switched back to State Farm a long time ago! Thank you Donovan!"

Morgan Johnk

September 21, 2022

5  out of  5 rating by Morgan Johnk
"Donovan Holterhaus was very helpful in explaining all my options and importance of my new life insurance policy!"

Ben Sernett

August 11, 2022

5  out of  5 rating by Ben Sernett
"Sawyer from Brad Jacobson State Farm did a wonderful job in assisting me with my auto insurance. I had a problem with my Drive Safe and save app, and sawyer was very calm and collected when helping through my problem. He acted in a very timely manner and had excellent customer service."

Diana Rojas

July 13, 2022

5  out of  5 rating by Diana Rojas
"I recently bought my first car and needed insurance. As a first timer, I had no clue what to do. Donovan walked me through it all step-by-step, explained the different options that I had and made recommendations. They have great customer service skills, I would definitely recommend them to a friend."

Cameron Rozendaal

July 9, 2022

5  out of  5 rating by Cameron Rozendaal
"Needed insurance for my motorcycle and wasn’t finding what I was looking for elsewhere. Parker was very helpful. Very informative and well knowledgeable with my questions. Incredible service and happy to be with State Farm."

Morgan Niebergall

July 9, 2022

5  out of  5 rating by Morgan Niebergall
"I was so lucky to have Abbey deal with my many questions about insuring my new engagement and wedding rings! She was so helpful throughout my long process in retrieving the information she needed, and got back to me in such a quick manor! She was professional, helpful, and so kind! If I ever call again, I'm asking for her! Thanks for insuring my rings!"

Rita Hrdlicka

July 1, 2022

5  out of  5 rating by Rita Hrdlicka
"The extra effort put forth by Frank Hrdlicka, to save us money on our policy, was very much appreciated. We will continue to look forward to working with the Brad Jacobson State Farm Agency."

Kody Berns

June 30, 2022

5  out of  5 rating by Kody Berns
"I had Frank help me with my home and auto and he was great to work with. Very good experience!"

Josh Cornwell

June 30, 2022

5  out of  5 rating by Josh Cornwell
"Big thank you to Frank. He helped me save over 100 dollars on my car insurance and hooked me up with renters insurance for 6 dollars"

Jaxon Heth

June 30, 2022

5  out of  5 rating by Jaxon Heth
"Sawyer Jacobson is simply the best! When I called, he answered all of my questions and was so easy to work with!"

Brynn Bodermann

June 30, 2022

5  out of  5 rating by Brynn Bodermann
"Frank was very easy to work with and explained everything in great detail about my new life insurance policy."

Jack Meade

June 30, 2022

5  out of  5 rating by Jack Meade
"I recently had a bad experience in the home I was renting, after which I realized I needed to invest in renters insurance for my future. I had no idea how it worked, so I called state farm to ask for some information. Over the phone a man named Parker was able to inform me about what their renters insurance will cover, give me a quote on their rates, and step-by-step walked me through their process until I was insured. Customer service from Parker was excellent and always available if I had additional questions. Overall a very positive experience, I will continue to recommend them to anyone looking for insurance."

Emily Donaker

June 30, 2022

5  out of  5 rating by Emily Donaker
"Parker helped me with rental insurance and he was knowledgeable and helpful!"

Jennifer Hampton

March 2, 2022

5  out of  5 rating by Jennifer Hampton
"I was impressed at how easy it was to which insurance and lower my monthly payments, along with saving on homeowners insurance. Thank you for your help today. And on getting me a better policy"

Arlene Prather-O'Kane

February 10, 2022

5  out of  5 rating by Arlene Prather-O'Kane
"Donovan was great to work with and explained all details related to both car and home insurance. Easy to switch and better prices for the same or better coverage."