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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Parker Schnell

March 20, 2024

5  out of  5 rating by Parker Schnell
"Great customer service! I called in to make some changes on my policy and Lisa was super informative and helpful. 10/10!"
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Jacob Leohr

December 20, 2023

5  out of  5 rating by Jacob Leohr
"Parker was super helpful in finding the best insurance that fits my vehicle and getting the most bang for my buck! Thank you Parker!"
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Brendan Kath

December 20, 2023

5  out of  5 rating by Brendan Kath
"Great service! I was helped by Parker Schnell who helped me with all my needs and was very friendly. Highly recommend for all insurance needs!"
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Sydney Anderson

October 31, 2023

5  out of  5 rating by Sydney Anderson
"They have amazing customer service!"
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James Mitchell

October 23, 2023

5  out of  5 rating by James Mitchell
"Very helpful"
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Kyle Seibold

October 12, 2023

5  out of  5 rating by Kyle Seibold
"I switched to State Farm Insurance a few years ago and saved money. Over the past couple of months I've made several changes to my policy and Parker Schnell has been fantastic to work with!"
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Daniel Murphy

September 4, 2023

5  out of  5 rating by Daniel Murphy
"We called to do an insurance review and we switched to State Farm. We ended up with way more coverage and a lower monthly payment. We were both very pleased with the outcome. Donovan the agent was professional with us and patient as well as friendly. Brad came in to get acquainted as well. I highly recommend Donovan and Brad and the team in general. Thanks Donovan for all your help!"
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gretta berghammer

August 22, 2023

5  out of  5 rating by gretta berghammer
"Always great customer service. Timely responses to needs, questions, claims, etc. Staff is great and the customer service reps for State Farm at large have been awesome to work with."
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Garr Hintz

August 9, 2023

5  out of  5 rating by Garr Hintz
"Very helpful in explaining details of claim."
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De'Rayzia Mundis

July 12, 2023

5  out of  5 rating by De'Rayzia Mundis
"I got into a super sticky situation with moving and insurance gaps. Parker Schnell from this office? AMAZING. Super sweet guy, efficient, patient, gets everything done as quickly as possible, and helps you step by step through the entire process. Even set up a new policy, suspended an old one, changed my address AND gave me advice on how to go about my situation. In a single day! Incredible service. I am incredibly grateful that this is my insurance office. State Farm is great and all, but it's people like Parker that make it even better. Thank you so much guys!"
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Amanda Musch

July 7, 2023

5  out of  5 rating by Amanda Musch
"Brad and his team are great! Susie is top notch with her experience! She can help in any situation and does an amazing job training the team!"
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Mike Chandler

July 7, 2023

5  out of  5 rating by Mike Chandler
"I wanted to say “thanks” to Brad and especially Parker Schnell for all of their efforts. My parents both passed away in 2022 and they patiently walked me through all of the policy changes needed to make sure I had the best coverage for the right price based on the circumstances. Brad’s team is very outgoing, knowledgeable, and a pleasure to work with. I would highly recommend them to satisfy your insurance needs in the Cedar Valley area. Go Tigers!"
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Heather Rickert

July 3, 2023

4  out of  5 rating by Heather Rickert
"Parker was a huge help in navigating what type of covers I needed as well as walking me through multiple claims. Thanks Parker!"
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Andy Juhl

June 29, 2023

5  out of  5 rating by Andy Juhl
"Parker and Brad were great! Always have great experiences with Brad Jacobson State Farm and all of the staff, always!"
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Michael Benson

June 26, 2023

1  out of  5 rating by Michael Benson
"Know your rights before getting vehicle insurance with any company. I had a bad experience with them that cost me a lot (to me) of money and I am still waiting for a refund."
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Tyler McKinney

June 16, 2023

5  out of  5 rating by Tyler McKinney
"Parker was a great help! He explained the coverage in depth in very understandable terms with good analogies."
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Rachel Hook

June 2, 2023

5  out of  5 rating by Rachel Hook
"Very helpful, and a great price! Thanks again 🙂"
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Spencer Schmitt

May 25, 2023

5  out of  5 rating by Spencer Schmitt
"I worked with Frank Hrdlicka on a life insurance policy for my son, he made the whole experience very easy and was extremely knowledgeable and personable! Highly recommend!"
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Emily Holterhaus

May 24, 2023

5  out of  5 rating by Emily Holterhaus
"All of the staff at Brad Jacobson State Farm are very friendly and always ready to help. Brad and Donovan gave me great recommendations and assisted me with setting up a Roth IRA account. Definitely would recommend!"
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Kennedy Boysen

May 24, 2023

5  out of  5 rating by Kennedy Boysen
"Donovan Holterhaus answered my questions about a Roth IRA account and the Jacobson agency was helpful in setting it up!"
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jacob abbas

May 19, 2023

5  out of  5 rating by jacob abbas
"Parker did a great job getting me and my fiancé taken care of with our renters insurance! Loved working with him, made it easy!"
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McKenna Reding

May 12, 2023

5  out of  5 rating by McKenna Reding
"Our agent, Parker Schnell provides great service! I am a recent college grad, so this is my first time on my own insurance plan and Parker is always so helpful and patient to answer any questions I have."
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Bob Huber

April 28, 2023

5  out of  5 rating by Bob Huber
"Donavan was extremely responsive. Could not have been happier."
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Jaydon VandeNoord

April 18, 2023

5  out of  5 rating by Jaydon VandeNoord
"I recently transferred over to this agency and Parker reached out to me right away! He was very knowledgeable and helpful. Great service!"
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Susan Quam

April 14, 2023

5  out of  5 rating by Susan Quam
"When I first came to State Farm, I was coming from a horrible insurance experience (beware of skeleton policies and scams). Susette was especially helpful and patient with me. Any time I have had a question or I don't know what to do, Susette has helped me. When I had an accident and freaked, Susette calmed me down and walked me through it. I wouldn't recommend anybody but Brad Jacobson State Farm!"